Refund Policy
Eligibility
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Customers may request a refund within 14 days of receiving their order, in line with UK Consumer Contracts Regulations.
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Items must be unused, in original condition and packaging.
Non-Returnable Items
For hygiene reasons, items such as underwear, swimwear, or cosmetics cannot be returned unless faulty.
Process
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Contact us at Contact@dropshoesworld.com within 14 days.
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Return instructions will be provided.
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Refunds are processed within 7–10 business days upon receipt of returned goods.
Faulty or Damaged Goods
If you receive a defective item, you are entitled to a free replacement or full refund under the UK Consumer Rights Act 2015.